Terms of service

OVERVIEW

Welcome to NYVOSE! Throughout the site, the terms “we”, “us” and “our” refer to NYVOSE. NYVOSE operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). NYVOSE is powered by Shopify, which enables us to provide the Services to you.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information (email, billing, and shipping details). You warrant that all information provided is correct, current, and complete. You are solely responsible for maintaining the security of your account and for all activities that occur under your account.

SECTION 2 - OUR PRODUCTS

We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

  • We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.
  • All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. NYVOSE reserves the right to accept or decline your order for any reason. We must receive and process your payment before your order is accepted.

  • You represent that your purchases are for personal or household use only and not for commercial resale or export.
  • Cancellations are subject to the window defined in our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices for our products are subject to change without notice. Unless otherwise stated, posted prices do not include taxes, shipping, handling, or customs charges. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 5 - SHIPPING AND DELIVERY

NYVOSE is not liable for shipping and delivery delays. All delivery times are estimates only. Once we transfer products to the carrier, the title and risk of loss pass to you. For detailed information, please refer to our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All content included in the Services, such as text, graphics, logos, images, and software, is the property of NYVOSE, its affiliates, or its licensors and is protected by copyright and other intellectual property laws. You may use the Services for personal, non-commercial use only.

SECTION 7 - THIRD-PARTY LINKS & TOOLS

We may provide you with access to third-party tools or links to third-party websites. We neither monitor nor have any control over these. You acknowledge that we provide access to such tools/links ”as is” without any warranties. Use of these is entirely at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

NYVOSE is powered by Shopify. You acknowledge that Shopify is not responsible for any aspect of the sales between you and NYVOSE. You hereby release Shopify from all claims and liabilities arising from your transactions with us.

SECTION 9 - PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy. By using the Services, you acknowledge that you have read and understood our privacy practices.

SECTION 10 - FEEDBACK AND REVIEWS

If you send us feedback, reviews, or suggestions, you grant NYVOSE a perpetual, worldwide, royalty-free license to use, modify, and publish that content in any medium. We are under no obligation to maintain feedback in confidence or pay compensation for it.

SECTION 11 - ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon our intellectual property; (c) to harass, abuse, or harm others; (d) to upload viruses or malicious code; (e) to scrape or collect personal information of others. Violation of these terms will result in immediate termination of your access.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND. In no case shall NYVOSE, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of the service or products.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless NYVOSE, Shopify, and our partners from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 15 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where NYVOSE is headquartered.

SECTION 16 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@nyvose.com